Privacy Policy

This Privacy Policy describes how Docfiy (“Docfiy”, “we”, “us”) collects, uses, and shares information when you use our websites and product applications (including our marketing sites and the Docfiy workspace app), and related services we operate under the Docfiy brand (the “Services”).

Information we collect

• Account data — email, name, authentication identifiers, and billing details you provide when you sign up or upgrade.
• Content you submit — site URLs for crawling, documentation edits, and files you upload in the editor.
• Usage data — pages viewed, feature usage, device and browser type, IP address, and approximate location used for security and reliability.

How we use information

We use information to:

• Provide, operate, and improve the Services
• Process crawls, generate docs structure, and publish sites you request
• Authenticate users, prevent abuse, and secure accounts
• Send product, billing, and support communications
• Comply with law and enforce our Terms

Crawled website content is processed to generate your documentation. We do not sell your personal information or Customer content.

Sharing

We share data with service providers that help us operate Docfiy (hosting, analytics, email, payments, AI inference) under contracts that limit use to providing services to us. We may disclose information if required by law or to protect rights, safety, and security.

Retention and security

We retain account and content data while your account is active and as needed for legal, billing, and security purposes. We use administrative, technical, and organizational measures designed to protect information; no method of transmission or storage is 100% secure.

Your choices

You may request access, correction, or deletion of your account data by contacting privacy@docfiy.com. You can also close your account from the dashboard where available. Marketing emails include unsubscribe links.

International transfers

We are based in the United States. If you access the Services from elsewhere, your information may be processed in the U.S. and other countries where our providers operate.

Changes

We may update this policy by posting a new version on this page. Material changes will be noted by updating the “Last updated” date.

Contact

Privacy questions: privacy@docfiy.com

For notices under this policy, you can reach Docfiy at our registered office in Albuquerque, New Mexico, United States:

Registered office
Docfiy
1209 Mountain Road Pl NE, Suite N
Albuquerque, New Mexico 87110
United States